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Frequently asked questions

44 answers

Company Formation

What does the starting price of $399 include?

The formation package starting from $399 includes a Wyoming LLC, your company’s federal tax ID (EIN), and its initial registered-agent appointment. Banking assistance, payment-processing setup, an ITIN, a separate business address, and ongoing filing services are optional.

Can I add banking or payment support later?

Yes. Choose available services with your first order, or add them from your company workspace later. You review the scope and price of each service before paying.

When does my full workspace open?

When your core company formation, EIN, and registered-agent details have been delivered. Optional banking and payment work continues independently, so it does not delay access to your company workspace.

What happens after I place my order?

Your workspace shows the current stage, what Dawly is working on, and anything we need from you. You can provide requested information and documents, follow updates, and ask your team questions in the same place.

What does the money-back guarantee cover?

If we can’t get your banking or payment processing set up, our money-back guarantee has you covered.

Is there an automatic annual package?

The formation package starting from $399 does not create an automatic annual subscription. Registered-agent renewal, annual filings, and tax preparation are separate services. You review the applicable scope and price before ordering. Earlier accepted agreements retain their terms.

Do I need to travel to form my company?

Dawly’s formation process is handled remotely. A bank or payment provider may impose separate residency, address, identification, or operating-presence requirements. Check those requirements before purchasing optional assistance.

Do I need an ITIN as well as an EIN?

They are different services: the EIN identifies your company, while an ITIN is an individual tax identifier. An ITIN is not required for every founder and does not guarantee access to financial products. Your company’s EIN is included in the formation package starting from $399.

Is the $399 formation fee refundable?

The $399 formation fee is non-refundable unless we make a formation mistake or fail to deliver your company documents.

Business Banking

Does this include a guaranteed bank account?

No. This product covers application preparation and follow-up. Each provider sets its own eligibility rules and makes its own approval decision.

What does the price cover?

Dawly’s application assistance. Provider account charges, transfers, foreign exchange, and other bank fees are separate.

Can I also add payment setup?

Yes. Banking and Payments can be selected together at the bundle price shown in your order. You can also choose either product separately.

Business Payments

Will you guarantee a Stripe account?

No. We help prepare an application for a suitable provider. Providers decide which businesses they accept and may request further reviews after approval.

Are processing fees included?

The price covers Dawly’s setup assistance. Transaction fees, payout charges, reserves, and other processing terms belong to the provider.

Is Banking a separate product?

Yes. Your payment provider and your business bank account have different roles and separate approval processes. You can select both in one order.

Dawly+ Care

Is Dawly+ Care available now?

Yes. Choose Dawly+ Care for your company. We review its filing history and agree on coverage and the start date before enrollment. Existing customer agreements retain their terms.

What is outside the plan?

Personal tax returns, payroll, sales tax, additional-state work, overdue filings, and historical bookkeeping cleanup are outside the plan. Any extra work needs a separate quote.

Can I join after formation?

The plan allows later enrollment without charging for past months. We review your existing coverage and confirm the scope and start date before enrollment.

Dedicated Address

What type of address is it?

A private residential U.S. address for the business uses agreed during setup. It is separate from registered agent coverage and is not a statement that you personally live in the United States.

Will every bank or provider accept it?

No address is accepted by every provider for every purpose. We review the requirements for your intended use before setup. Each institution makes its own decision.

Bookkeeping

Can I start bookkeeping now?

Yes. Choose Bookkeeping on its own or alongside Dawly+ Care. We review your accounts and opening balances and agree on the first month of work.

What if my records need more work?

More than 50 transactions, extra accounts, or cleanup of earlier months needs a separate scope and quote. Payroll and tax filing are not included in this bookkeeping plan.

How does cancellation work?

The bookkeeping plan can be canceled before the next monthly renewal. If you also choose Dawly+ Care, its separate 12-month term still applies.

Tax filing

Do I actually owe US tax, or is it just paperwork?

A filing requirement and a tax bill are different things. The answer depends on the company’s tax classification, transactions, income, and the owner’s circumstances. We confirm the filing scope from your records.

When is the deadline?

The deadline depends on the required form, your tax year, and any valid extension. We confirm the applicable date when reviewing your company.

I've missed previous years. What now?

Don't ignore it — penalties don't fade with time. Late filings have to be handled in the right order, with the right approach, and that's exactly what we do. Apply, tell us which years are missing, and we'll map out the cleanup.

What does it cost?

It depends on your situation: how many companies, transaction volume, and whether past years need cleanup. Apply and we'll send you exact details, priced to your case.

Transfer an existing company

Does my company have to be in Wyoming?

No. We manage LLCs formed in other states too — we review your state's requirements and take over the company right where it is.

Will there be any downtime during the transfer?

We plan the agreed changes around your company’s current records and requirements. The timing of state updates and any bank or provider review can vary.

What does it cost?

It depends on your company's situation — which state it's in, and how much has been left undone. Submit a transfer request and we'll send pricing matched to your case.

My company is behind on filings. Can you still take it?

Yes. We start by assessing where it stands — state records and its federal filings — then build a catch-up plan to bring it back into good standing.

Annual compliance

What actually happens if I skip a year?

The consequences depend on the missed requirement and the company’s situation. There may be penalties or a loss of good standing. Share the records and notices so we can identify what needs attention.

When are the deadlines?

Deadlines depend on the state, required form, and company tax year. We confirm the relevant dates as part of the agreed work.

Do you remind me before deadlines?

Yes — and by the time the reminder reaches you, we've usually already started. Your portal shows a renewals calendar with every upcoming date, and you get notifications ahead of each one. But reminders aren't the product: we do the preparing and the filing, not you.

Can you take over my company mid-year?

Yes, any time. We audit where the company stands, fix any missed report or lapsed standing, then move it onto the annual system. Apply and we'll send details and pricing based on your company's situation.

My company barely has activity — do I still have to submit the filing?

Low or zero revenue does not settle the question. Some requirements depend on the company’s status or transactions with its owners, not sales alone. We review the records before confirming the required filings.

ITIN application

How long does an ITIN take?

The IRS says to allow 7 weeks for a status notice, or 9–11 weeks during tax season or for an application from overseas. Missing information can extend processing. We cannot set the IRS timeline.

Do I need a company first?

A company is not a general requirement for an ITIN. Eligibility depends on your federal tax purpose and whether you are eligible for an SSN. We review your situation before preparing Form W-7.

Can I apply on my own?

Yes. The IRS accepts applications directly. Dawly’s paid assistance covers preparing the application and helping you understand the supporting documents for your situation.

How much does it cost?

Pricing depends on your situation — whether you already have a company and which filing reason fits your case. Apply and we'll send you the details.

Business website

I already have a website — can you fix it?

Yes. We run a full compliance audit on your existing site — legal pages, activity description, identity and contact consistency — then patch what's missing so it matches your application. If the foundation is solid, there's no need to rebuild.

Does a website actually affect approval?

A provider may review your site as part of an application. Clear business information and customer terms help explain your activity, but the provider still applies its own rules and makes the decision.

Do you build e-commerce stores?

We focus on the company information, customer terms, and pages agreed for your project. Store functionality and other development work need a separately confirmed scope.

How much does it cost?

It's priced to your situation — a build from scratch or a patch on an existing site, and the nature of your business. Apply and we'll send you the details.

Still need help?

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